Smart Assistant
With Smart Assistant A.I. you have your own assistant that can generate great replies to tickets based on your knowledge base.
Trained on your content
Smart Assistant is trained on your Knowledge Base and will reply the best possible reply for you.
Context-aware
Smart Assistant generates replies by using the context of the ticket. Real and helpful support in no time!
Multi-language
Smart Assistant recognizes the tickets language and will automatically reply in their language.
A support agent that is never tired
Smart Assistant will help your customers while you are on the watch. Generate a Smart Assistant response following your brands style guide and based on the context of the ticket.
Already know the answer of the customers question? Just write it shortly, Smart Assistant will write the rest.
Always polite
Smart Assistant is always polite and never tired of your customer
Safely trained on your Knowledge Base
Smart Assistant runs on ChatGPT 4o and is trained on your Knowledge Base and your Knowledge Base only. It used the context of the ticket.
Smart Assistant will not use past replies from other tickets. That prevents personal customer data leaks in other tickets.
Doesn't use private information
Smart Assistant cannot access information outside the ticket context
Matches the style of your brand
Smart Assistant replies in a way that matches your brand. Give it context about the company, how your pricing structure works is and describe what your interface looks like.
This way, Smart Assistant knows how to reply back like your agents would do.
Knows your company
Smart Assistant knows your company in a way you need it
Custom ChatGPT settings
Select the AI-service of your choice and enter your own managed OpenAI API-key. No chains attached, set up a budget and stay full in control.
Supports OpenAI GPT4 and GPT4o
No extra costs
You are in full control of your own OpenAI API-key and budget.
Automatic translations
Don't you know the language? Let Smart Assistant handle your reply, it will try to use the right context and replies back in the language.
Don't forget to translate the customers question yourself (we don't do that for you, yet).
ChatGPT speaks 80+ languages
Smart Assistant will help your customer in their language.
Ready to go smart?
No automation, but helpful smart replies for faster and better support.